Overcoming Problems When
Importing from China
The prospect of importing goods from China is both
exciting and terrifying for many sellers. On one hand
there is huge potential for making money from
reselling wholesale goods purchased very cheaply.
But on the other hand, language and cultural barriers
present a number of difficulties to sellers. The main
issue that everyone is worried about is payment: How
do I pay? Will my money disappear?, and so on.
The difficulty lies in the fact that most Chinese wholesalers
will only accept Western Union and wire transfer payments.
These are not secure payment options, so they must be
treated with caution.
However, the main reason why these are the only payments
accepted is that they are in fact the only payment methods
available to the Chinese. Getting a credit card in China
is an extremely difficult task with a lot of government
regulations and strict criteria for getting a card.
So then, despite the risks involved with using Western
Union and wire transfer, these are the methods you have
to use if you want to import from China with most suppliers.
To minimize this risk, our advice is to start with
a fairly small shipment of goods so you don't stand
to lose too much money if everything falls apart. Then,
as trust is established, gradually build up your order
over time.
On the whole, most Chinese suppliers are genuine, hard
working people who want to establish a long-term relationship
with you. They need your business, so it’s unlikely
they’ll try to deliberately screw you over!
Another big issue for sellers importing from China
is communication. It can be extremely daunting trying
to negotiate complex business issues when communication
is so difficult.
To get around this problem, we always ask a new contact
for their MSN or ICQ email address and chat to them
online. They tend to be very friendly and enjoy talking
to people who speak English as a first language. This
helps them improve their communication skills, plus
it gives you a direct point of contact instantly.
With communication now established, you can proceed
to ask questions and get them to send you pictures of
stock and so on. Once we’ve built up a relationship,
we then ask them to send me a sample order. For any
genuine company, this isn’t a problem and it allows
us to see the quality of the product first hand. We
can then be fairly certain that the company is trustworthy,
and that this is the product we wish to import.
One thing we haven’t talked about so far is quality.
This can be another major concern for sellers who often
have difficulty telling whether a brand name product
is genuine or not.
In our experience, the vast majority of brand-name
goods that come from China are either replicas or fakes.
We strongly recommend that you assume that this is the
case in the first instance. eBay is currently cracking
down heavily on people selling fakes and it is not an
area of business we suggest you get into!
Generally, we find that Chinese suppliers are best
suited for cheap generic goods (they are manufactured
there so you won’t find cheaper anywhere else!) that
can be sold at higher rates in Western countries.
For example, some of the latest trends are pocket bikes,
scooters and generic electronic goods. These goods do
not have to have a brand name in order to sell well
and they can be purchased wholesale at very good prices
if you are serious about importing from China.
This should give you a heads up if looking at dealing
with wholesale suppliers in China! Remember, always
keep an open mind, ask questions and do your research!
Written by SaleHoo.com
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About the Author: SaleHoo
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